🇺🇸 U.S. Customers. Customs & Tariffs
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Important Notice for U.S. Customers (Effective August 29, 2025). Due to a new U.S. presidential order suspending the duty-free de minimis exemption, all international commercial shipments to the United States — regardless of value — may now be subject to import duties, taxes, and handling fees. This means that even if your order is below $800, U.S. Customs may charge you additional fees upon delivery.
What to expect:
Import duty on dice (HS code 9504.90.60.00): 0%
(No customs duty is applied on resin dice made in Poland.)
Sales tax may apply depending on your state (typically 5–10%).
Handling or processing fees from USPS, DHL, or other couriers may apply (usually $5–$15).
💡 These fees are not included in the price of your order and are the responsibility of the buyer. I do not have control over how or when U.S. Customs applies them.
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Shipping
Please note that all items are handmade in my workshop in Poland and shipped from here.
My prices do not include any additional taxes or customs fees that may apply when your package enters your country. For more information, please check your local government's official website.
Chort’s Hoard operates from Poland. At checkout, you can choose between Poczta Polska or other carriers like UPS. When using Poczta Polska for international shipments, please note that once the parcel leaves Poland, it will be handled by your local postal service.
Therefore, Poczta Polska will no longer provide real-time updates. You can track your shipment through services like https://www.17track.net/en. Once the item has been shipped, Chort’s Hoard is no longer responsible for the order. Unfortunately, I cannot offer refunds for lost, stolen, or unclaimed packages that are confirmed as delivered.
If you're not fully satisfied with your purchase, you can return it within 14 days. Please contact me at chortshoard@gmail.com before returning the item(s).
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Returns
Dice are delicate. When returning, make sure they are undamaged and that all original packaging, such as logoed boxes, pouches, and certificates of authenticity, is included.
Once I receive the return, I’ll refund the original price of the item(s), minus shipping and taxes. Please note that shipping costs for returns are the customer’s responsibility. Any duties or taxes related to returns or exchanges are also the customer's responsibility.
If you need guidance on caring for your dice, check out my Care Guide.
If your dice have major faults or if something else isn’t right, feel free to contact me at chortshoard@gmail.com. Please note that mold marks, voids filled with UV resin, or minor scratches are natural and not considered manufacturing faults.